Soapbox Engage Blog

Happy Monday, Trailblazers! I hope your week is off to a solid start!

This week is another fantastic opportunity to learn from one another. Whether you're refining fundraising strategies, exploring newer Nonprofit Cloud capabilities, or catching up on the latest AMA discussions, there are plenty of opportunities to pick up practical ideas from the community.

Enjoy!

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Great Posts from the Salesforce Power of Us Hub

1. How Are You Tiering Donors and Prospects in Salesforce?
   Sara Pincus (OpenDor Media)

   There are many ways for fundraising teams to approach donor tiering, but this Trailblazer is curious about ways to streamline and automate this process. This post explores strategies for ranking donors based on factors like giving capacity and relationship strength, while reducing manual upkeep and keeping prospect portfolios current. See what folks are saying in the comments and add your own ideas!

2. Using Actionable Lists in Nonprofit Cloud
   Melissa Schroeder (Melissa Schroeder)

   Actionable Lists sound promising, but how are nonprofits actually using them in practice? This Trailblazer is hoping to have a discussion around real-world experiences with Actionable Segmentation, Interest Tags, Marketing Cloud integration, and some of the quirks users are encountering along the way. If you're evaluating Actionable Lists or trying to get more value from them, join the conversation!

3. July AMER Ask Me Anything Recap
   Natalie Larino (Salesforce)

   This month's AMER Ask Me Anything covered a wide range of topics, from planning nonprofit events in Salesforce and gaining hands-on experience in the ecosystem to choosing between NPSP and Nonprofit Cloud. The recap also includes practical advice on evaluating fundraising platforms, volunteering responsibly, and resources shared by the community throughout the session. Check it out!

4. July EMEA Ask Me Anything Recap
   Emma Keeling (Hazledene Solutions Limited)

   And while we're on the subject of AMAs, here's the recap from July's EMEA session! Topics covered include phishing-resistant MFA, permission set strategies, Marketing Cloud Next, Data Cloud career paths, Teams integration, and email tracking.

5. Product & Service: Monthly Buzz June 2026
   Asmita Wakchaure (Salesforce)

   Looking for a quick snapshot of what's been happening across the Trailblazer Community? The June edition of Product & Service: Monthly Buzz recaps key product updates, celebrates standout community contributions, shares new knowledge articles, and highlights the impact community members continue to make by answering questions and helping one another. Be sure to take a look!

Great Events

1. July and August Nonprofit Ask Me Anything Schedule
   Lizzy Roberts (Salesforce.org)

   Check out the upcoming Nonprofit Ask Me Anything (AMA) sessions for EMEA, AMER, and ANZ timezones. These are 45-minute Q&A sessions led by Salesforce experts, with no topic off-limits. Tune in to these insightful discussions— no presentations, just pure Salesforce wisdom exchanged in a supportive community environment!

2. Virtual Community Sprint – August 11–12
   Lizzy Roberts (Salesforce.org)

   Registration is open for the next Virtual Community Sprint! If you've ever wanted to join a Sprint but couldn't travel, this is your moment. For two days, volunteers from across the nonprofit, education, and impact sectors will come together to tackle shared challenges and build real, open-source solutions on Salesforce. Details at this post!

3. NPSP Day New York - September 3
   Kaden Chmara (Soapbox Engage)

   We're thrilled to be taking NPSP Day back to New York after a successful NPSP Fundraising Day NY back in March! Though September's event won't be fundraising topic-specfic, it'll bring all the same community exploration and goodness we experienced in the spring!

   This event is designed for all nonprofit Salesforce users. Whether you’re deep in NPSP, exploring Nonprofit Cloud (NPC)/Agentforce for Nonprofit, or just starting to think about what’s next, you’re in the right place!

Great Ideas for Nonprofits Using Salesforce

1. Improve Donor Lookup Search Results in Nonprofit Cloud Gift Entry
   Trevor Underwood (Sleek Consulting)

   Searching for the right donor during Gift Entry shouldn't become slower as you add more context. This Idea proposes improving the DonorRecordDetailLookup component by supporting Salesforce's standard search results layout, giving users more identifying information without sacrificing performance. It would make donor searches faster, easier, and more reliable for gift processing teams!