Soapbox Engage Blog

Happy Monday, Trailblazers!

Welcome to another week of exploring exciting opportunities, joining insightful sessions, and discovering the latest updates in our community. From enhancing your Salesforce skills to uncovering hidden insights with AI, this edition has something for everyone— including the opportunity to become a Trailblazer Community Forum Ambassador! Ready to dive in?

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Great Posts from the Salesforce Power of Us Hub

1. Apply to Become a Trailblazer Community Forum Ambassador
   Danielle Kerendian (Salesforce)

   Love spreading knowledge? Here's your chance to shine! Trailblazer Community Forum Ambassadors are online community superusers recognized for helping others find success with Salesforce by answering product questions, creating helpful content, and sharing best practices in the online Trailblazer Community. Apply to become a Forum Ambassador by July 11!

2. Articles to Improve Your Salesforce Knowledge
   Rakesh Gupta (Salesforce MVP)

   Speaking of spreading knowledge! Here's the latest from Rakesh Gupta:

   • Extend Salesforce Health Cloud: Patient Intake Forms
   • Launch a Flow from CRM Analytics Dashboard Text Widget
   • A Step-by-Step Guide to Creating and Downloading Multiple Files as a Zip Folder
   • Just Say NO to Hard-Coded ID
   • Barcode Scanner for Screen Flow Using the BarcodeScanner API

3. Unlock Hidden Insights in Process Diagrams with AI
   Ian Gotts (Elements.cloud)

   Process mapping is essential for Salesforce teams to validate business requirements and is invaluable for admins, architects, developers, management, end-users, and auditors alike. This article introduces an AI prompt that uncovers hidden secrets in process diagrams, such as ERDs, handoffs, solutions, and metrics. Check it out!

4. Important Update for Marketing Cloud Users
   Bhavin Patel (Salesforce)

   Starting on June 30, 2024, Google will no longer support its Google Universal Analytics (UA) service. As a result, Marketing Cloud Google Audiences and Journey Analytics are available only via Google Analytics 4 (GA4) after this date. If you haven’t yet migrated to GA4, be sure to complete the process by June 30. Learn more about the migration process here!

5. Exciting Opportunity for Education and Climate Nonprofits
   Amy Guterman (Salesforce)

   The Salesforce Accelerator — AI for Impact initiative is now accepting expressions of interest from education and climate nonprofits. This program offers unrestricted grant funding from a $2 million pool, donated Salesforce products, pro bono consulting, and a customized 6-month Accelerator program. To be considered for the next Education cohort, submit your interest form by June 28.

Great Events

1. Nonprofit Ask Me Anything (AMA) Sessions - June 19
   Lizzy Roberts (Salesforce.org)

   The next Nonprofit Ask Me Anything (AMA) sessions are this Wednesday, June 19th, for both EMEA and AMER timezones. These are 45-minute Q&A sessions led by Salesforce experts, with no topic off-limits. Tune in to these insightful discussions— no presentations, just pure Salesforce wisdom exchanged in a supportive community environment!

2. Reboot the Earth - Register by June 21
   Cori O'Brien (Salesforce)

   Salesforce and the United Nations have launched Reboot the Earth, a series of global hackathons focused on creating digital public goods to combat the climate crisis. Participants, especially youth aged 18-35, can join from home to tackle challenges in regenerative farming and water conservation, with winning teams receiving funding, coaching, and the chance to pitch their solutions in New York City.

Great Ideas for Nonprofits Using Salesforce

1. Sharing Set Support for Nonprofit Cloud Objects
   Erica Cox (Provisio Partners)

   Nonprofit Cloud core objects are not accessible to Customer Community users due to sharing set limitations. This necessitates the purchase of the pricier Customer Community Plus license for visibility. Ensuring clients can see and manage their Care Plans, Goals, Program Enrollments, and Referrals is crucial for engagement. Vote for this idea if you agree!

2. Streamline Benefit Disbursement Processes
   Erica Cox (Provisio Partners)

   Currently, users cannot create ad hoc disbursements if a Benefit has an associated schedule, complicating scenarios where some participants receive Benefits on a schedule while others receive them ad hoc. This affects various use cases such as financial counseling, volunteer hour tracking, educational compliance, mentoring, and housing programs. Here's an idea to allow ad hoc disbursements for Benefits with associated Benefit Schedules.