7 Top Tips to Boost Donation Appeals [Matching Gifts & More!]

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Compelling donation appeals are the lifeblood of nonprofit fundraising. Crafting effective asks can not only enhance your organization’s ability to attract and retain donors but ultimately increase your funding and impact overall.

So, how can you supercharge your outreach efforts to raise more for your cause? Among the various strategies to help boost your appeals, there are several that stand out as particularly fruitful.

In this guide, we’ll walk through the following tips to help you maximize your fundraising with strong appeals:

  1. Start with a strong subject line.
  2. Mention matching gift opportunities.
  3. Employ engaging storytelling strategies.
  4. Personalize appeal messaging when possible.
  5. Supply recommended donation amounts.
  6. Segment outreach by preferred appeal channel.
  7. Use eye-catching visuals and consistent branding.

Ready to find out how your team can bring its engagement to the next level? Let’s dive in!

1. Start with a strong subject line.

Many organizations send donation appeals via email. When doing so, your subject line is the earliest impression your outreach makes on its recipient⁠—and that’s why it’s crucial to grab your readers’ attention immediately. In fact, the subject is often the deciding factor as to whether the appeal will be opened in the first place!

Check out the following tips and tricks as you begin crafting your communications:

Mention matching gift opportunities to pique curiosity and reiterate impact.

  • Ex: “Make a greater impact on our cause by giving and requesting a match!”

Establish a sense of urgency to drive action.

  • Ex: “With 24 hours left to reach our goal, will you make a donation to the cause?”

Foster a connection with the recipient.

  • Ex: “Your generous support makes our mission possible. Help us bring our efforts to the next level.”

Guide to Fundraising During COVID-19

2. Mention matching gift opportunities.

One of the best ways to inspire donor support is by promoting relevant workplace giving opportunities⁠ such as matching gifts. These programs inspire individual donors to get involved by supplying a unique incentive in the form of a corporate donation match.

However, many qualifying donors remain unaware of the opportunity, which means billions of matching gift dollars go unclaimed each year. And one of the best places to begin raising awareness of the programs is directly within your donation appeals.

Incorporating matching gift information in your donation appeals can lead to higher response rates and greater donation amounts. When donors are aware that their contributions can be multiplied, they’re more likely to give⁠—and to give more generously⁠—ultimately increasing the average response rate by 71% and the average donation amount by 51%.

Top tip: Personalize your engagements by referencing donors’ employers and supplying relevant program details in your outreach! If you don’t know where an individual works, consider a data append service to help fill in the gaps.

3. Employ engaging storytelling strategies.

When it comes to fundraising, a story can be a powerful tool for engaging and connecting with donors on an emotional level. Within your donation appeals, you’ll want to use smart storytelling strategies to illustrate the impact of donations⁠—not to mention the added benefit of matching gifts.

For example, you might choose to share a story about a beneficiary whose life was changed thanks to a generous gift and/or donation match: “Bert’s journey out of homelessness was made possible not just by your generous donation, but by a matching gift from your employer, ultimately doubling the resources available to support him.”

4. Personalize appeal messaging when possible.

Personalization can significantly increase the effectiveness of your donation requests. It means each recipient consuming your appeal knows the message was crafted just for them⁠—rather than taking a broader “one-size-fits-all” approach. The Soapbox Engage Donations app allows you to craft personalized appeals, as well as donor thank you's, confirmation pages, and email receipts.

For instance, addressing donors by name and referencing their past contributions shows that you value their support on a personal level. When mentioning matching gifts, you can take personalization a step further by referencing the donor’s employing company. Here’s an example: “Jane, did you know that Microsoft matches donations to nonprofits like ours? Your support could go twice as far for our mission!

5. Supply recommended donation amounts.

Studies show that, when asking for donations from supporters, it’s a good idea to provide appeal recipients with suggested giving amounts. Not only can this simplify the donor’s experience by removing a possible point of friction (i.e., answering the question of “what is the right amount to give?”), it also encourages individuals to give in larger amounts.

For the best results, you’ll want to customize your recommended gift sizes based on the specific recipient and their estimated ability to give, too.

With the Soapbox Engage Donations app, you can easily accept one-time or recurring donations in predefined or custom gift amounts.

6. Segment outreach by preferred appeal channel.

There are tons of different ways your organization can reach its donors⁠—from individual outreach to mass communications. Your team may have its preferred channels, but you’ll want to consider your recipients’ desires as you plan your engagements as well.

Why? Different donors can prefer to be reached through different mediums⁠—whether that’s email, direct mail, social media, text message, etc. Segmenting your outreach based on these preferences can go a long way toward increasing engagement. For example, you might have a mailing address on file for a particular donor, but if the individual doesn’t regularly check their mailbox, they’re not likely to receive your direct mail appeal in a timely manner.

7. Use eye-catching visuals and consistent branding.

Did you know that well-chosen visual elements can significantly enhance the appeal of your donation requests, too? We recommend employing eye-catching visuals to engage your audience, illustrate the impact of donations on your mission, and demonstrate the tangible value of matching gifts.

Regardless of the specific content you share, you’ll want to ensure that your visuals and overall branding remain steady across all communications. Consistent color schemes, fonts, and image styles can reinforce your organization’s identity and make your appeals more impactful! Luckily, the Soapbox Engage Donations app empowers you with endless customization and brand identity on any device.

Guide to Fundraising During COVID-19


Boosting the overall effectiveness of your nonprofit’s donation appeals can go a long way. By implementing these recommended strategies, your team can encourage more donations and facilitate greater engagement from your supporters.

Good luck!