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Jamie Ozimek contributed to this blog post. Today marks the first dedicated National Day of Service and Remembrance, on the 8th anniversary of the 9/11 terrorist attacks on the U.S. We though it fitting to start our PICnet Volunteer Series today. Every few weeks, we'll be featuring another PICnet Team Member and his or her service efforts. To read more President Obama's call for service and the introduction to this series, click here.
When he's not helping to develop websites for PICnet clients, Kevin takes even more hours out of his day (and night) to volunteer with the Joomla project, as a member of their Development Team. Currently, he is on their Joomla Bug Squad as the co-maintainer of the current release series. To break it down for you, Kevin tests for bugs reported by the community, writes patches, and reviews and commits patches added to the releases. He also serves as a member of the Joomla Security Team, for which he tests for security vulnerabilities in new releases of the open-source CMS and adds the appropriate patches. Even the most thoughtfully designed website needs some attention from time to time. Our clients' needs change and develop, and their websites must change with them. And as we know, technology changes, too, sometimes so quickly that the next new version of something is out before you've barely gotten used to the current one. So what happens when a PICnet client needs assistance with their website after it has launched? They contact the PICnet Support Team and we get their issues resolved. At PICnet, we are passionate about supporting our clients. They are more than just accounts to us - they - YOU - are our partners. We care about the issues that our clients stand for, and strive to be an integral part of their success. We have been undergoing a philosophical metamorphosis in the PICnet Support Department over the past couple of months, further articulating what makes us unique, and we are really excited about it! It is a client-forward strategy that we like to call the PICnet Salon Experience. We understand how frustrating technical support can be. We know, because we have to interact with support from dozens of companies ourselves in our daily work. We are constantly frustrated by a lack of responsiveness, unknowledgeable support agents, confusing ticketing systems, and ultimately, unsatisfactory solutions to our problems. PICnet is committed to being the opposite of that. It seems nearly every day, I read about a brewing debate to determine what's "best" for non-profits: Joomla!, Drupal, Plone, or Wordpress. To be honest, I really think this debate is about as useful as a debate about the "best" color in the rainbow. So you can imagine my surprise when I read a quite useful introductory review of Joomla by Tess Gadwa in TechSoup on Friday. After an introduction on CMSes, Tess dives into a key question that folks ask me nearly every day: Why Joomla? With a question like that, I couldn't help but pen a blog entry. If you've been following us here, you've probably seen we're on a hiring spree. Well, here comes another new opening for our growing team: office manager in our Washington DC headquarters. We're busy, and we're in need of someone that can help us keep order as we continue to grow. To help us do that, we're hiring an office manager to assist our CEO and help manage our intake process with the following responsibilities. Job Responsibilities
Interested? See if you've got what it takes after the jump. Know a developer interested in doing coding that helps change the world for the better? We're looking for a programmer to help us with PHP-based development on custom projects and on our flagship CMS for nonprofits, Soapbox. Creative attitude, smarts, and a sense of humor required. Joomla experience a plus. Send letters, resumes, or recommendations to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The detailed job description's after the break. |
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